How Robotic Process Automation Can Transform and Accelerate Shared Services
Date: October 17
Time: 10:00 AM - 11:00 PM CDT
Presenter: Anshu Gupta, Ericsson
How Process Frameworks Drive Organizational Success
Date: October 29
Time: 11:00 AM - 12:00 PM CDT
Presenter: Holly Lyke Ho-Gland and Mellissa Creppel, APQC
Exploring Excellence in Knowledge Management
Date: October 30
Time: 10:30 AM - 11:30 AM CDT
Presenter: APQC
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Process & Performance Management:
- Improving Process Management Effectiveness (Best Practice Report)
- Process Audits and Process Maturity Assessments: Whats the Difference?
- End-to-End Process Maps and Measures: Sales and Operations Planning
Financial Management:
- Developing a Growth Mindset for Finance Talent Development
- Blockchain, Cryptocurrencies and the Future of Finance
- Days Cash on Hand
Human Capital Management:
- Integrating Talent Management to Build Digital Capabilities
- Formal Job Rotation Programs
- Designing Wellness Programs Employees Want to Join
Knowledge Management:
- How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
- How Human Connections Support Digital Transformation: General Electric Case Study
- Design KM Solutions to Tackle a Clear Business Problem
Supply Chain Management:
People of Process Management
"Times have changed, and business process management is changing as well. There are a number of reasons for this sentiment ranging from the growing digitalization of our organizations to the retirement of the Baby Boomers. However, one thing is very clear: process management is more important than ever and its role and the people who work within it are evolving.
APQC is conducting a research project to explore the people that support process management work; understand the demographics, skillset, and education of today's process workers, and look at reporting structures, responsibilities, and career advancement in the process field. If you're interested in participating, contact Holly Lyke-Ho-Gland.
"Times have changed, and business process management is changing as well. There are a number of reasons for this sentiment ranging from the growing digitalization of our organizations to the retirement of the Baby Boomers. However, one thing is very clear: process management is more important than ever and its role and the people who work within it are evolving.
APQC is conducting a research project to explore the people that support process management work; understand the demographics, skillset, and education of today's process workers, and look at reporting structures, responsibilities, and career advancement in the process field. If you're interested in participating, contact Holly Lyke-Ho-Gland.
Delivering an Engaging Employee Experience
When unemployment is low and in-demand skills are scarce, engaging employees rises to the top of corporate priorities, becoming a key strategy for attracting and retaining business-critical talent. Indeed, employees who are engaged in their work are more likely to exhibit attitudes and behaviors that benefit the organization. And, having a more engaged workforce has been associated with increased revenue and greater shareholder returns.
In recent years, however, a new approach to fostering employee engagement—called the employee experience—has emerged. The thinking is that when interactions or experiences at work consistently yield positive feelings, these feelings will in turn yield positive attitudes and desirable behaviors.
This APQC study will collect information on the practices that organizations are using to foster employee engagement and the outcomes that organizations are realizing as a result. It will look at the extent to which the employee experience is being used to drive employee engagement and to what effect. Contact Elissa Tucker if you would like to learn more.
Upcoming Supply Chain Management Research
Lend your voice in upcoming supply chain research. Areas of focus include:
Lend your voice in upcoming supply chain research. Areas of focus include:
- Leveraging New Technologies to Improve Sales and Operations Planning
- Next Generation Supplier Relationship Management: Why Traditional SRM Practices Need to be Challenged
- Improving Collaboration Across the Supply Chain
- Future Skill Set of Procurement Professionals
- Digitaization and Emerging Technologies in Supply Chain
Case Studies Needed! Content and Collaboration in the Cloud
APQC is exploring the value proposition of transitioning KM and content management activities to the cloud. We are looking for organizations that have successfully migrated their content management and collaboration capabilities to an integrated platform and have achieved high adoption and realized demonstrable benefits to participate in a 1-hour interview for a case study. If you are interested, please contact APQC’s KM Principal Research Lead Lauren Trees at [email protected].
APQC is exploring the value proposition of transitioning KM and content management activities to the cloud. We are looking for organizations that have successfully migrated their content management and collaboration capabilities to an integrated platform and have achieved high adoption and realized demonstrable benefits to participate in a 1-hour interview for a case study. If you are interested, please contact APQC’s KM Principal Research Lead Lauren Trees at [email protected].
- Coming Together
- Metric of the Month: Days Cash on Hand
- Application of AI for Knowledge Management
- Is Invoice Processing Software Worth the Money?
- Digital Transformation: Who Should Lead? 8 Questions to Ask
- Metric of the Month: Benchmarking the Number of Employees in Procurement
- The Next Generation of Procurement Professionals
APQC helps organizations work smarter, faster, and with greater confidence. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management.
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