The most common reason that people use process frameworks is to understand how processes relate to each other. This, in turn, helps them figure out how best to get things done in the organization. However, that broad statement doesn’t address the complexities of what applications help achieve the goals of understanding and even managing the work—processes—that the organization executes.

APQC research finds that 51% of process professionals are focused on harnessing the power of process frameworks. 40% of them struggle with aligning performance measures to the framework, and 32% have a hard time picking the right framework to use.

See how your organization stacks up by downloading APQC's presentation, Business Process Management: Maturity Assessment Benchmarks. Discover key practices in:

governance,
process models,
measures,
continuous improvement, and
integration with other functions.

APQC helps organizations work smarter, faster, and with greater confidence. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management.

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