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This orientation is designed for all organizations, in all industries, except professional services firms.
This orientation is tailored to organizations in the professional services industry.
Let our team customize your orientation to best fit your organization's needs.
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In addition to the cross-industry PCF, APQC provides additional versions of the PCF that include industry-specific processes and nuances.
Learn about our recently updated, Banking and Property & Casualty Insurance Frameworks in our new blog, New Simpler PCF For Banking and Property and Casualty Insurance.
APQC's Process Classification Framework contains hundreds of processes. To help you understand these processes, APQC has created definitions that tie to each process in the PCF.
Each process category has it's own document with detailed definitions and key measures for each process to help organizations identify and align their activities with global terminology. The documents also provide key performance indicators that APQC recommends for measuring and tracking the performance of each process group.
The sessions [at the 2024 Conference] were FANTASTIC and "hit the mark" on topics. I appreciate that there were several session topics to chose from. I gained new insights [and] learned A LOT, and am inspired to tackle knowledge management and process management with new ideas and thoughts.”
Marathon Petroleum Corporation