The Great Retirement Crisis: Safeguarding Knowledge Amid the Boomer Exodus

By 2030, 61 million baby boomers will exit the workforce—taking with them decades of hard-earned, often undocumented know-how. This unprecedented brain drain threatens to erode institutional memory and widen critical skill gaps, especially in industries like manufacturing, utilities, healthcare, and construction.

Join Lynda Braksiek, APQC’s Principal KM Research Lead, and Evan Siegel, VP of Business Development at eGain, as they unveil groundbreaking research on this seismic shift. Discover how this knowledge exodus threatens to widen skill gaps, especially in industries like manufacturing, utilities, healthcare, and construction. But more importantly, learn how forward-thinking organizations are transforming this challenge into a strategic advantage—using AI-powered knowledge management to capture, transfer, and activate expertise that drives performance and customer loyalty.